Longville, LA FAQ
Answers about boarding, daycare, grooming and cat stays at our Longville retreat, between Lake Charles and DeRidder.
Questions We Hear Most
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Getting Started
When can I drop off and pick up?
We're open every day from 8am to 6pm, weekends included. Drop-off and pick-up happen during those hours.
Is there a minimum stay for boarding?
Yes. Boarding at our Longville retreat, for both dogs and cats, has a two-night minimum stay. Daycare and grooming have no minimum.
What vaccines are required?
Dogs need current Rabies, Bordetella (kennel cough) and DHPP. Cats need Rabies and FVRCP. Send records before your first visit and check-in will be quick.
Will I get updates while my pet is here?
Yes. Our Longville team sends photo and video updates so you can see your pet playing and relaxing while you're away.
How do you decide where my dog stays and plays?
Our team places dogs by size, so there's no suite to choose. Playgroups are matched by size and temperament so everyone is comfortable.
My dog has never been here. What should I expect?
Most dogs settle in quickly in our quiet country setting. For daycare, a temperament check is performed on your dog's first day so we can match them with the right playgroup.
Do you have a deal for new clients?
Yes. New dogs get their first boarding night free, or their first day of daycare free. No blackout dates. Boarding has a two-night minimum stay. Request your first visit.
Do you board cats?
Yes, for $20 per night. Cats stay in private three-level condos in a quiet, climate-controlled room away from the dogs. Two cats from the same household can share a condo, and cat stays have a two-night minimum. See the cat condos.
Can I add grooming to a stay or daycare day?
Absolutely. Many families add a bath, trim or full groom before pickup so their dog comes home fresh and clean.
Should I bring my pet's food?
We recommend it, since a sudden food change can upset their stomach. Pack meals in labeled, pre-measured bags or containers. If needed, we can provide house food for $5 per day.
Can you give my dog medication?
Yes, at no extra charge. Please bring oral and topical medications in their original containers with clear instructions. If we have any questions, we'll reach out so your pup gets the care they need every time. We don't give injectable medications.
What happens if there's an emergency?
We contact you right away, or your emergency contact if we can't reach you. If urgent veterinary care is needed, we make sure your pet gets to a trusted local veterinarian.
Are you open on holidays?
We're open every day, but closed for drop-off and pickup on Thanksgiving and Christmas.
Do you require a deposit?
Deposits may be required during peak holiday boarding periods. We'll let you know when you book.
How do I book or manage reservations from my phone?
Existing clients can book, manage reservations and update pet info in our Client Portal. It works in any phone or computer browser, with nothing to download.
Prefer an app? Download Gingr for Pet Parents from the App Store or Google Play, enter invite code 415692, then log in with the email or phone number on file.
If a portal link opens the app and you'd rather use your browser, press and hold the link and choose to open it in your browser.
Dog Boarding
How much does dog boarding cost in Longville?
Dogs 25 lbs and under are $30/night and dogs 26 lbs and over are $35/night. Play time, photo and video updates and medications are included. Cats stay in private condos for $20/night.
Is there a minimum stay?
Yes. Boarding at our Longville retreat has a two-night minimum stay, for both dogs and cats. Daycare and grooming have no minimum.
Do I need to choose a suite?
No. Our team places every dog in a suite that fits their size, so there's nothing to compare. Just tell us about your dog when you request your stay.
Will my dog get to play?
Yes. Every dog gets at least two playtimes a day in our country play yards with splash pads, pools and playgrounds. Groups are matched by size and temperament, and dogs who prefer it get private play instead.
Will I get updates while my dog is here?
Yes. We capture as many photos and videos of playtime as we can and send them to you. It's a free extra, so we do our best to send a link every day.
What are drop-off and pickup times?
We're open every day, 8am to 6pm. Drop-off and pickup are easiest between 10am and 4pm, when things are calmer. We're closed for drop-off and pickup on Thanksgiving and Christmas.
What should I bring?
Your dog's regular food in labeled, pre-measured bags or containers, and any medications in their original containers with clear instructions. Bedding is provided, and a favorite blanket or toy is welcome. If needed, we can provide house food for $5 per day.
My dog has never boarded. What should I expect?
Most dogs settle in quickly in our quiet country setting. A daycare day before the stay is a great way for your dog to meet the team and learn the yards.
Where are you located?
At 707 Sellers Rd., Longville, LA 70652, between Hwy 12 and Hwy 171. We serve families from Longville, Lake Charles, Sulphur, Moss Bluff, DeRidder and DeQuincy.
Daycare
How much does dog daycare cost in Longville?
Group Daycare is $20/day and Private Daycare is $25/day. New dogs get their first day free, with no blackout dates.
How do you keep group play safe?
Every dog gets a temperament check on their first day. We introduce them to other dogs slowly and carefully to get a feel for their playgroup preferences. Playgroups are matched by size and temperament and capped at 8 dogs. Our team includes Pet CPR and Pet First Aid certified staff.
Does my dog need to be spayed or neutered?
For Group Daycare, yes. Intact dogs are welcome in Private Daycare, where they get their own space and one-on-one playtimes with a Bark Ranger.
What if my dog doesn't get along with other dogs?
Not every dog loves a crowd, and that's okay. If a dog shows disruptive or aggressive behavior, we'll move them out of group play. Private Daycare lets them enjoy our yards, playgrounds and toys on their own.
What if my dog gets sick or hurt during daycare?
We'll call you first, then your emergency contact if we can't reach you. If your dog needs care right away, we may provide first aid or take them to a veterinarian. Vet costs are the owner's responsibility.
Can I add grooming to a daycare day?
Yes. Add a bath, trim or full groom and your dog goes home fresh. See grooming options and prices.
Grooming
How much does dog grooming cost in Longville?
Prices depend on the package and your dog's size. A Basecamp Wash starts at $20, a Summit Spa at $30, a Summit Trim at $50 and a Summit Groom (full haircut) at $65. See the full price chart.
What's the difference between a Spa, a Trim and a Groom?
The Summit Spa is a full spa day with no haircut: conditioner, ear cleaning, brush out, nail trim and a bow or bandana. The Summit Trim adds a tidy-up trim on the face, feet and fanny. The Summit Groom adds a full-body, breed standard haircut.
Do you take same-day appointments?
Grooming is by appointment, and same-day spots open up when the schedule allows. Call or text (337) 317-3659 and we'll check today's openings.
How long does a groom take?
Most grooms take about 1 to 3 hours, depending on your dog's coat and the service. We'll let you know when your pup is ready for pickup.
Can I add grooming to a boarding stay or daycare day?
Absolutely. Many families book a bath or groom before pickup so their dog goes home clean and fresh.
What if my dog's coat is matted?
Our de-matting add-on is $25. Severely matted coats are sometimes kinder to shave short than to brush out, and we'll talk with you before we do anything.
Are your products safe for sensitive skin?
Yes. We use gentle, pet-safe shampoos and conditioners, and a medicated skin treatment is available for dogs with sensitivities.
Do you offer grooming memberships?
Yes. The Spa Club starts at $44/month and the Trim Club starts at $59/month. Memberships include up to 2 premium grooming services a month with daycare and save $192+ a year.
Can you do special styles or color?
Yes, color accents start at $40, though not every dog is a good fit. Call or text us and we'll talk it through.
Cat Boarding
How much is cat boarding in Longville?
$20 per night per condo, with a two-night minimum stay. New guests get their first night free, with no blackout dates.
What's the cat condo like?
Each condo is 4 ft tall, 3 ft wide and 2 ft deep with three shelves at different levels for lounging, soft bedding, its own litter box and a separate feeding station. Condos are indoors in a quiet, climate-controlled room away from the dogs.
Can my two cats share a condo?
Yes. Up to two cats can share a condo if they're from the same household. Their vet records need to show the same owner name and address.
Which vaccines are required?
Current Rabies and FVRCP. Please text a photo to (337) 317-3659 or email longville@barksandwildlife.com before your stay, or bring them at check-in.
Should I bring food?
Yes, please bring your cat's regular food and snacks. Keeping their usual diet helps avoid upset stomachs. If you forget, we have house food (Purina Cat Chow) for a small daily fee.
Can you give medication or handle special diets?
Yes. We give oral and topical medications at no extra charge and can follow special diets. Just send clear written instructions and supplies at check-in.
Do cats get playtime or attention?
Yes. We tailor it to your cat: gentle play and chin scratches for social cats, calm company for shy ones. Our team checks on every cat throughout the day.
Can I bring a blanket or toy from home?
Absolutely. A small blanket, bed or toy that smells like home can help your cat settle in faster.
What if I pick up early?
Because we only have six condos, stays are charged for the full reservation even if you pick up early.
Still have a question? Call or text (337) 317-3659 or email longville@barksandwildlife.com.
Plan Your Pet's First Visit
Out in the country between Lake Charles and DeRidder, serving DeRidder, Moss Bluff, Lake Charles, Sulphur and DeQuincy. Request a visit online and we'll text you to confirm. New pets get their first night or first daycare day free.
Already a client? Book in the Client Portal
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